Contact us

We're here for you

Contact Us

Frequently asked questions and answers

What if my pet dies in the evening, on weekends or during a holiday?

It is advisable to contact your veterinary establishment. If it is closed, their answering machine will likely refer you to an emergency center open 24 hours a day.

In any case, just know that the main thing is to keep your pet cool or refrigerated. Example: in winter you can place your animal in a sealed container outside. The other seasons you can add ice packs, "ice packs" or use a cooler. These temporary solutions will help you keep the situation under control for the time required before the final disposition of your deceased animal.

I want to communicate with you outside of business hours, what should I do?

If you have a question or information to send us outside of our business hours, please leave us a message on our voicemail or email us directly below. Kindly send us your name, telephone, the name of your animal and the reason for your call. A representative will call you back when they return to the office.

Address Telephone E-mail
764, Bayonne Sud Street Toll free: 1 800 363-8653              
Berthierville (Quebec) Canada      Telephone: 450 836-3119  
J0K 1A0 Fax: 450 836-6817  


Business hours

Monday 9:00 - 16:00    
Tuesday 9:00 - 16:00    
Wednesday 9:00 - 16:00    
Thursday 9:00 - 16:00    
Friday 9:00 - 15:00    
Saturday Closed    
Sunday Closed    

Questions or Comments
Write us

All fields identified by an asterisk (*) are mandatory.